Questions, answered
Everything we get asked about pricing, timelines, ownership, and each service — in one place. Can't find yours? Ask us directly and we'll reply within one business day.
Last updated: October 2026
Getting started
How much does a website cost?
Finest Touch Designs packages cost $650, $1,750, or $3,400 CAD as a one-time build fee, plus a monthly care plan of $49, $79, or $149 that covers hosting, security, and updates. The right one depends on how many pages you need and whether you want branding or ads included. You get an exact quote after a short discovery call — see the full breakdown on our Pricing page, or our guide to what websites cost in Canada.
How long does it take to launch?
Most Finest Touch Designs projects go live in two to four weeks from the kickoff call: about two weeks for The Essential Touch and three to four for The Signature Touch. The Finest Touch, our largest package, typically takes four to six weeks. Exact timing depends on how much content needs writing and how many rounds of revisions you'd like, and tighter timelines can often be accommodated — just tell us your deadline.
Do I own my website and content once it launches?
Finest Touch Designs clients own their domain, content, and finished website outright. The care plan covers hosting and support, but you are never locked in to keep it.
Do you only work with businesses in one city, or one industry?
Finest Touch Designs is based in Calgary, where we meet clients in person, and works remotely with small businesses across the rest of Canada, in almost any industry — from local trades and home services to e-commerce and wellness brands. See real examples on our Portfolio page.
What if I already have a logo or brand colors?
Your existing logo and brand colors can stay — we'll design your website and SEO around them. If anything would hold you back online, we'll flag it and let you decide whether to refresh it.
What happens after my site goes live?
Every Finest Touch Designs package comes with an ongoing monthly care plan ($49 to $149 a month, depending on the package) covering hosting, security updates, and small content edits. If you want to keep growing, ongoing SEO and Google/social ad management are available too.
What information do you need from me to get started?
Getting started takes just the basics: what your business does, who your customers are, any existing logo or brand materials, and a rough idea of what you want the site to accomplish. We'll pull the rest out of you on the discovery call.
What if I'm not happy with the first design direction?
If the first design direction isn't right, that's exactly what revision rounds are for — tell us what's off and why, and we'll refine it. Packages include a set number of rounds so this is expected, not an inconvenience.
Can you work with my existing website instead of a full rebuild?
Working with your existing website is sometimes possible — it depends on what platform it's built on and how much of it is worth keeping. We'll give you an honest read during discovery on whether a refresh or a rebuild gets you further for the money.
Do you offer rush timelines for an urgent launch?
Rush timelines are often possible. Tighter timelines can mean a smaller initial scope or an adjusted quote, but if you have a hard deadline, tell us upfront and we'll tell you plainly whether we can hit it.
What happens if my business changes after launch — a rebrand, new services?
Your site isn't locked in stone. Small updates are covered by your care plan, and bigger changes like a rebrand or a new service line can be scoped and quoted whenever you're ready — see Pricing for how that typically works.
Do you write the blog content, or just set it up?
The Signature and Finest Touch packages set up the blog/news structure itself. Writing ongoing posts is available as an add-on if you'd rather not write them yourself — just ask.
Building your site
Full service detailsHow many pages are included?
Page counts depend on the package: up to 5 pages with The Essential Touch, up to 10 with The Signature Touch, and unlimited core pages with The Finest Touch. Most launches start with 4–6 pages (home, services, about, contact, plus 1–2 more), and large catalogs or e-commerce are scoped separately — see our Pricing page.
Can I update the site myself after launch?
You can update the site yourself if you'd like — we can build it on a platform you can edit directly, or you can let your care plan cover small updates for you. We'll recommend the right fit during discovery.
Do you write the content, or do I?
Website content can come from you or from us. Many clients provide the core information and we polish it into web copy; if you'd rather we write it from scratch, that's available as an add-on.
What if I eventually need online sales or booking?
We can add e-commerce or booking functionality now or later — just let us know your plans during discovery so we design with room to grow.
Building your brand
Full service detailsHow many logo concepts and revisions are included?
Packages typically include multiple initial directions and a set number of revision rounds on your chosen concept — exact counts are confirmed in your proposal so there are no surprises.
What files do I actually receive?
Every finished brand includes vector files (for print and scaling), web-ready PNG/SVG versions, and a short brand guide — all yours to keep, with no ongoing license fees.
Can you refresh my existing logo instead of starting from scratch?
An existing logo can often be refreshed instead of replaced. A brand refresh — sharpening your existing mark — is often faster and less expensive than a full rebrand, and we'll recommend it when it's the better fit.
Do you design business cards and signage too?
Business cards, social media graphics, and basic signage can be designed too — print-ready templates can be included or added on, all built from your new brand system.
Getting found on Google
Full service detailsHow long until I see results?
Most businesses see meaningful SEO movement within three to six months of consistent work. Anyone promising overnight #1 rankings isn't being straight with you — real SEO compounds over time.
Do you guarantee first-page rankings?
No ethical SEO provider can guarantee a specific ranking — Google's algorithm is outside anyone's control. What we guarantee is a correctly built foundation with no shortcuts that risk a future penalty.
Is SEO a one-time project or ongoing work?
SEO is partly one-time and partly ongoing. The technical foundation is built once at launch, while staying competitive against other businesses targeting the same keywords is ongoing — we offer monthly SEO plans for exactly that.
What's the difference between SEO and Google Ads?
SEO builds free, long-term visibility in search results over months. Google Ads (part of our Digital Marketing service) gets you paid placement immediately. Most businesses benefit from both.
Ads & campaigns
Full service detailsWhat's a reasonable ad budget to start?
A reasonable starting ad budget depends on your industry and goals, so we'll recommend a realistic number during your strategy call rather than a one-size-fits-all figure. You can always scale up once you see results.
Do you manage the ad spend, or just set up the campaign?
We manage campaigns, not just set them up: bidding, targeting, and optimization are handled for the length of your plan. Your ad spend is paid directly to Google or Meta; our fee covers the strategy and management.
How is this different from SEO?
Ads get you in front of customers immediately for as long as you're paying; SEO builds free visibility that compounds over months. They work well together.
How will I know if it's working?
You'll get monthly reporting in plain language covering spend, leads, and results — plus conversion tracking so we know which ads are actually driving calls and sales.
Getting listed
Full service detailsWhat exactly is a Google Business Profile?
A Google Business Profile is the free listing that shows your business on Google Maps and in local search results — hours, photos, reviews, and a click-to-call button. It's often the first thing potential customers see.
How long does verification take?
Google's own verification process (by phone, email, or postcard depending on your business type) typically takes anywhere from a few minutes to a couple of weeks — we handle the setup and guide you through it.
Can you help me get more reviews?
We can help you earn more reviews by setting up a simple, repeatable way to ask every customer for one at the right moment. Google doesn't allow asking only happy customers, and a steady flow of genuine reviews is one of the biggest factors in local search rankings.
Do I need a website too, or is a Google profile enough?
A Google profile and a website work best together. Your Google profile gets you found; your website is where customers verify you're legitimate and decide to reach out.
Money & logistics
See packagesIs the one-time fee due all upfront?
The one-time fee is usually split in two: half to begin the project, half at launch. Ask us about installment options if that works better for your cash flow.
What if I need more pages or features later?
Additional pages, features, or a full package upgrade can be added at any time. We'll quote the difference before doing any extra work.
Can I cancel the monthly care plan?
The monthly care plan can be cancelled anytime: it's month-to-month with no long-term contract. If you ever cancel, you keep your website — hosting and support simply move to you or a provider of your choice.
Do you require a long-term contract?
Finest Touch Designs doesn't require a long-term contract. A simple project agreement outlines scope and payment terms for the one-time build; beyond that, only the monthly care plan continues, and it's cancel-anytime.
Are there any hidden fees?
Finest Touch Designs has no hidden fees. Domain registration (usually around $20/year) is billed at cost, and hosting is included in your care plan. Any third-party cost, like ad spend, is always agreed with you before it happens.
Still have a question?
No AI chatbot, no ticket queue — just tell us what you're wondering about and we'll reply within one business day.